At Jack Briton, we aim to deliver your orders quickly and securely. Please read our shipping details below:
Shipping Areas
We currently ship only within the United Kingdom, including:
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UK Mainland
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Scottish Highlands
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Northern Ireland
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Channel Islands
Shipping Methods & Service Providers / Couriers
We use trusted UK couriers to ensure safe and timely delivery:
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Royal Mail
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Evri
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DPD (optional for faster service)
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FedEx UK (where applicable)
Shipping Charges & UK VAT
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FREE delivery on all orders.
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There are no hidden fees beyond the product price.
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All product prices include UK VAT (Value Added Tax), in line with UK regulations. If you are ordering from outside the UK, additional import duties or taxes may apply in your country, which will be the buyer’s responsibility.
Order Handling & Processing Time
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Orders are handled & processed within 2–3 business days after confirmation.
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During this time, items are prepared, quality-checked, and packed for dispatch.
Note: (Please note that orders are not processed or shipped on weekends or holidays).
Delivery Timeframe
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Estimated Delivery: Delivery usually takes 6–8 business days from the order date (2–3 days processing + 4–5 days In-transit)
In-transit Timeframe
- In-transit time: 4–5 business days after dispatch
Express Shipping from Our Warehouse
To serve you faster, we keep popular items ready in stock at our Bury Greater Manchester warehouse.
Any article available in our London warehouse is automatically included in Express Shipping with no additional charges. It will be processed within the same day, and your order will be delivered right to your doorstep within 3 to 4 business days.
Order Cut-Off Time
5:00 PM GMT (UK Time)
Order Tracking
Once shipped, you will receive a tracking number via email to monitor your parcel’s status and estimated delivery date.
Missed Deliveries & Address Changes
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If you are unavailable at delivery, the courier will attempt redelivery or leave collection instructions.
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Address changes are only possible before dispatch. Contact our support team immediately if you need an update.
Damaged (During Transit) or Lost Parcels
If you haven’t received your product despite being marked as delivered, kindly check the shipping address.
- Examine every spot in your home that could be used for delivery.
- Ask neighbors or family members if they accept the package.
- To begin a claim, provide your tracking number to the courier.
- If your package is reported misplaced, please get in touch with us right away via email at support@jackbriton.co.uk and include your order number.
- Depending on your desire, we will either reship your product or issue a refund.
Delays Disclaimer
Delivery times may vary due to weather, strikes, or courier delays. We will keep you informed of any unexpected delays.
Contact Us:
For shipping-related questions, contact us:
Business Name: Jack Briton
Business Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
Order Cut-Off Time: 5:00 PM GMT (UK Time)
Business Address: Office 3749, 182-184 High Street North East Ham London, E6 2JA, United Kingdom
Customer Support: Email & Calls (During Office Hours)
Phone/WhatsApp: +44 7832 621580
Email: support@jackbriton.co.uk
